inbox.vision is a Cloudflare-native shared inbox for support teams — email, live chat, and API channels in one place, with AI-assisted replies, automation, SLA, and CRM built in. Chatwoot's power, reimagined on the edge with the sophistication of Bulwark.
Everything a modern support team expects — the shared inbox, automation, AI, and CRM — absorbed from the best open-source platforms and reimplemented natively in TypeScript on Workers.
Conversations with status, assignment, @mentions, labels, canned responses and realtime updates. Filter by Mine / Unassigned / priority, and true per-agent unread.
Email, a website live-chat widget, and an API inbox today — WhatsApp, Instagram, Facebook, SMS, Slack and Telegram behind one channel abstraction.
Knowledge-grounded reply suggestions, thread summaries, sentiment, and seamless AI → human handoff — never auto-sent, always agent-reviewed.
Rules, business hours, SLA targets with breach tracking, multi-action macros, and CSAT surveys. Triage runs itself so agents handle what matters.
Rich contact profiles with a unified identity graph across channels, conversation history, notes, and an activity timeline — your customers, in one view.
Team-lead analytics, time-series, SLA compliance and CSAT — plus a public knowledge base and semantic search that grounds the AI.
The email channel isn't a fire-and-forget blaster. Full SMTP / IMAP / JMAP via Stalwart, a Bulwark-grade webmail experience, and reputable delivery via Amazon SES — with DKIM, SPF & DMARC handled for you.
Every surface is an API. Automate conversations, wire up custom channels, and ship integrations — with first-class OpenAPI, MCP, webhooks and OAuth apps, all self-serve from the console.
A complete, browsable OpenAPI spec at /docs — conversations, contacts, channels, reports and more, every body Zod-validated — plus a dependency-free typed TypeScript SDK generated from it.
An MCP server for AI agents plus signed, retrying webhooks on every conversation event — build once, react everywhere.
Register OAuth apps, mint scoped API keys, and rotate webhook secrets — reveal-once, hashed at rest, from a self-serve developer console.
Sign in with Google or GitHub and start handling conversations in seconds — Chatwoot-compatible, AI-assisted, and fast everywhere.
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